F.A.Q

• Care Instruction

We are delighted that you have chosen our gold plated 18K jewellery to enhance your collection.
To preserve the splendor and brilliance of your pieces, here are some simple yet effective care tips:

1. Steer clear of saltwater:

You can totally wear your jewellery in saltwater, just refrain to do so. If you happened to have fun in the ocean don't forget to rinse it off with clear water afterwards.Rinsing it off helps preserve the condition of your jewellery.

2. Contact with chemicals:

If it happened, don't worry, just rinse it thoroughly with clear water and dry it gently.

3. Store them carefully:

When not wearing your jewellery, store them in the little box or soft bag that is provided with your order.

4. Clean them gently:

To remove light dirt, use a soft, dry cloth to gently rub the surface of your golden jewellery.
Avoid abrasive cleaners that could damage the brilliance.

5. Easy maintenance:

No need of maintenance. Make it a habit to inspect your jewellery and clean it gently from time to time with a gentle cleanser. Your jewel is made of strong gold plated 18K and stainless steel, that make it resistant to life.

6. Give some intentional love :

The jewel(s) you choose, is the one(s) that did catch up your intention, it has make something resonate within yourself. This piece is the detail that will make your outfit so special, the details that will bring the "wow" effect. By wearing your jewel, the movement to bring it to your finger, your wrist, around your neck or to your ear, is your moment. This unique gesture will bring you luck, confidence and strength.

By following these simple tips, you can extend the lifespan of your jewellery, even in the presence of saltwater.

Feel free to contact us if you have additional questions or need assistance.

We appreciate you being part of our community and hope you enjoy every moment with your beautiful gold plated 18K jewellery inspired by Noosa Australia.

• Estimated Time of Delivery & Shipping Costs

We'll ship your order to the address you provide during checkout.

Delivery times may vary based on your location, but we'll always do our best to provide accurate estimates. Please keep in mind that delivery time is on business day only - this does not include Saturdays, Sundays and public holidays. 

• Australia Estimated time of delivery : 

Same-state 2-4 business day / Interstate 3-6 business day
Australia Post - Express Delivery - AUD $15
Australia Post - Standard Delivery - AUD $11
Free Shipping over AUD $250

• International Estimated time of delivery : 

  8-12 business day
Australia Post - Standard Delivery - AUD $32
Free Shipping over AUD $250

International Delivery may have duties and taxes applicable on package arrival. These are charged in addition to international shipping costs and the customer will be responsible for paying all import duties, customs and local sales taxes levied by location/country.

While we strive for timely delivery, please understand that external factors such as strikes or natural disasters may occasionally cause delays beyond our control. Please refer to our Terms and Conditions of Sale.

• Track my order

When your order has been shipped, you will receive a tracking number on the e-mail you provided.

Track your order : here